Help center
Support, safety, and answers.
This page is the starting point when something doesn’t feel right, doesn’t work, or you just need clarity on how Prox behaves.
Common topics.
| Topic | Summary |
|---|---|
| Account & login | Basic account access, verification, and settings. |
| Meetups & location | How meetup points, live location, and arrival work. |
| Trust & ratings | How ratings, flags, and Prox Points are used. |
| Safety concerns | What to do if someone makes you uncomfortable. |
| Bug reports | How to share screenshots, steps, and device info. |
A more detailed FAQ will appear here as we launch testing and see which questions come up most often.
Contact support
Need direct help?
Use the form below to reach the Prox team. For urgent safety issues during a meetup, always prioritize your physical safety and contact local authorities if needed before anything else.